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Job Vacancy - Advice Worker
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Salary £26,530 - £28,366 per annum. Location: Kentish Town, London NW5. Permanent, Full Time. Closing date: 05/01/09.
One Parent Families|Gingerbread is the leading charity working to promote the interests and welfare of Britain's 1.9 million single parent families. We help single parents achieve their ambitions by providing support services and working to influence the policies that affect their lives.
The Lone Parent Helpline is our flagship national helpline service offering single parents help and advice on the main issues arising from relationship breakdown and coping with raising children on their own, and providing on-line information and publications for single parents. This is an exciting time as we plan to grow the service to reach even more single parents.
We are looking for an experienced welfare rights worker or paralegal to provide specialist telephone advice sessions to single parents, advising on benefits, tax credits, child contact, family law, employment and housing. You will work closely with the team, ensuring that we are experts in the latest information that single parents need.
You will work alongside our policy team, identifying problems and issues raised by lone parents to inform our policy and campaigning work, leading to changes in government policy. You will also have the opportunity to contribute to materials and publications for lone parents.
You will need:- Considerable experience of advice work to the general public
- In-depth knowledge of welfare benefits & tax credits as they affect lone parents
- Empathy for the issues faced by lone parents
- To be an excellent communicator both verbally and in writing
- Excellent telephone skills
- Specialist knowledge in Employment, Housing, Family Law and Debt an advantage, but we will provide training to strong candidates without specialist experience in these areas.
One Parent Families|Gingerbread welcomes applications from all sections of the community, including single parents and those with caring responsibilities. We offer excellent work-life balance policies for all staff.
The National Council for One Parent Families is a registered charity no. 230750.
To ensure that our resources are used to help single parents, please download an application pack below. We apologise we are unable to send out paper application packs.
If you have problems downloading a pack, please email tracey.royal@oneparentfamilies.org.uk.
Closing date for applications: Monday 5th January 2009
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