Further help and information

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Dealing with debt factsheet

The following organisations will be able to offer you advice, help and information about dealing with debt and managing your money.

One Parent Families

Helpline: 0800 018 5026

Website: www.oneparentfamilies.org.uk

Free information for lone parents on a range of topics, including money after separation, benefits and tax credits and maintenance. We can also provide details of helpful organisations throughout the UK.

Association of Charity Officers

Tel: 01707 651 777

Website: www.aco.uk.net

Provides information and advice about how to apply to member charities for financial help.

British Gas Energy Trust

Tel: 01733 421021

Website: www.britishgasenergytrust.org.uk

Provides grants to help their customers 'in need' to meet arrears of energy charges and other household bills and costs.

Citizens Advice Bureau

Check your telephone directory for your local bureau or find details on www.citizensadvice.org.uk.

Your local bureau may have a specialist money adviser who can help you. Their advice website - www.adviceguide.org.uk - has information on debt and a number of factsheets including budgeting sheets and sample debt letters.

Child Support Agency

Helpline: 08457 133 133

Website: www.csa.gov.uk

Collects child maintenance for your child from the non-resident parent.

Community Legal Service Direct (part of the Legal Services Commission)

Tel: 0845 345 4345

Website: www.clsdirect.org.uk

Can help you to find solicitors and sources of legal help. Also provides free initial independent telephone advice about debt and welfare rights and produces leaflets Dealing with debt and Welfare benefits, available on the website or by request from the helpline.

Consumer Credit Counselling Service

Helpline: 0800 138 1111

Website: www.cccs.co.uk

Provides free, independent, impartial and realistic advice to those in financial difficulty. Also has a specialist advisory service providing counselling on personal budgeting, advice on the use of credit and managing plans to repay debts.

EAGA Partnership

Tel: 0800 316 6011 (England) Tel: 0800 316 2815 (Wales)

Website: www.eaga.co.uk

Provides grants for home insulation and heating improvements in England and Wales to qualifying homeowners and tenants.

Energy Watch

Helpline: 08459 060708

Website: www.energywatch.org.uk

Deals with complaints on behalf of consumers who are experiencing difficulty in resolving problems with their energy suppliers.

National Debtline

Helpline: 0808 808 4000

Website: www.nationaldebtline.co.uk

Has specialist advisers who offer free confidential advice on dealing with personal debts. Has a self-help pack on the website, which includes budgeting sheets, as well as factsheets and sample letters.

Shelterline

Tel. 0808 800 4444

Website: www.shelter.org.uk

Provides free, independent advice and information for anyone with a housing problem.

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